- Even when your cell phone is in your hand, cybercriminals can take control of it, and they're using that to drain bank accounts.
- ABC Action News Consumer Reporter Susan El Khoury has tips to protect you.
"To keep hitting stone walls trying to resolve the matter—that’s not consumer friendly"
A retired law enforcement officer thought he took all the right steps when someone stole his identity and opened a new phone line, but he was still left with the bill.
Identity theft leaves Florida man with unexpected phone bill, then Verizon denied his fraud claim
