- Smart devices are all around our homes, but many can "expire" and the FTC found most companies aren't telling customers.
- ABC Action News Consumer Reporter Susan El Khoury looks at what federal regulators are doing to inform consumers.
"To keep hitting stone walls trying to resolve the matter—that’s not consumer friendly"
A retired law enforcement officer thought he took all the right steps when someone stole his identity and opened a new phone line, but he was still left with the bill.
Identity theft leaves Florida man with unexpected phone bill, then Verizon denied his fraud claim
