- Many people buying a home need to take out a mortgage, but one thing homeowners can't control is if their mortgage gets sold.
- ABC Action News Reporter Susan El Khoury looks at why this happens and what homeowners need to be aware of.
"To keep hitting stone walls trying to resolve the matter—that’s not consumer friendly"
A retired law enforcement officer thought he took all the right steps when someone stole his identity and opened a new phone line, but he was still left with the bill.
Identity theft leaves Florida man with unexpected phone bill, then Verizon denied his fraud claim
