- When debt collectors call, it can feel like they hold all the power, but federal and state laws give you protections.
- ABC Action News Reporter Susan El Khoury looks at what debt collectors can and can't do and what protections you should know.
"To keep hitting stone walls trying to resolve the matter—that’s not consumer friendly"
A retired law enforcement officer thought he took all the right steps when someone stole his identity and opened a new phone line, but he was still left with the bill.
Identity theft leaves Florida man with unexpected phone bill, then Verizon denied his fraud claim
